23.11.10, 8.30am - 12.00

Influencing made easy

Allergate House, Belmont, Durham, DH1 1TW

Achieving your goals at work means getting the help, co-operation and commitment of others, often with no formal authority. Because of natural features of the way we communicate and learned habits, we can make the influencing process more difficult and less successful than it need be. This seminar will give you practical skills and tools to gain the co-operation of others and bring them around to your way of thinking – without manipulating them. It will boost your effectiveness, professional impact and personal credibility.

• Why positive influencing skills are so important
• How to identify who you need to influence and what you need to achieve with them
• What you can do to understand where others are coming from
• Steps you can take to make your ideas attractive
• Positive influencing techniques you can use face to-face, over the phone, in emails, in meetings and making presentations

• Influence other people positively and with confidence
• Assess your current behaviours and approaches, replacing those that reduce influencing effectiveness with ones that will enhance it
• Get your message across in a way that gets heard, understood, accepted and acted upon
• Influence others to accept your proposals

To register for the event please contact Leanne McAngus on 0191 374 0233 or leanne@cene.org.uk

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